Setup Error During ServerSideConfig

ID: Q184714

The information in this article applies to:

SYMPTOMS

When you run the Custom Starter Site (CSS) Setup wizard, the following error may occur:
An error occurred installing a server component.

CAUSE

The error occurs during the installation of a server component. The error message may be related to a timing issue with Microsoft Internet Explorer version 4.0 reporting that a task has not completed, when in fact it has. If the error message is ignored and the system continues for approximately 10 minutes, a successful installation may be completed. To verify that the installation is successful, review the debug window. At the end of the debugging process, it should state "We're done."


WORKAROUND

To turn on the debug mode, follow these steps:

  1. Download the Csseis.exe file to the computer, and then run the program (or run the program from the download server). This installation actually decompresses all the necessary files to the computer in the \SiteServer\BIN\CSS\CSSEIS directory.


  2. Setup automatically executes the \Microsoft Site Server\Bin \Css\Csseis\Csswizard.exe file from the local computer.


  3. Cancel the installation.


  4. Edit the \Microsoft Site Server\Bin\Css\Csseis\Csseis.inf file to add the following setting:
    FDEBUGSERVERSIDECONFIG=1


  5. Save the Csseis.inf file, and then run the \Microsoft Site Server\Bin\Css\Csseis\Csswizard.exe file from the local computer.


  6. Creation of the VROOT, uploading of the files, and FrontPage project creation should occur with no debug window.


  7. During the last step, "Set up Server components for the site", the Serversideconfig.asp file is executed. This opens the debug window and displays the progress of the setup program for the server components.


  8. Do not close any windows until you can scroll down through the debug window and see "We're Done." This is an indication of a clean server setup. Installation time may take up to 10 minutes, depending on memory and Content Indexing. Observe the computer's hard drive light to see if the computer is still working. If the drive shows no activity, there may be a problem. Serious errors are indicated by a red box inside the debug window.


If an error is indicated, the Serversideconfig.asp file may be re-executed manually to recreate the server components. This allows all the file uploads, VROOT creations, and FrontPage project creation routines to be bypassed.

NOTE: The CSS directory may have a different name depending on the type of CSS that is installed.

The error message may appear after the FrontPage tasks are created. Do not clear the message, but let the setup program run until you see the completion message in the debug windows.

Additional query words: 


Keywords          : 
Version           : WINNT:3.0
Platform          : winnt 
Issue type        : kbprb

Last Reviewed: July 27, 1999