Temporary Files Are Left after Search of Exchange Public Folders

ID: Q224965

The information in this article applies to:

SYMPTOMS

When you use Microsoft Site Server Search and search one or more Exchange public folders, temporary files are created to hold copies of attachments in the messages in the public folders. These files are created in the system temporary directory (defined either by a system TEMP environment variable, or %winnt%\system32). These files are not deleted, and disc space is lost.


RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Site Server service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp
The English version of this fix should have the following file attributes or later:

   Date      Time                 Size    File name     Platform
   -------------------------------------------------------------
   24 Mar 99 19:50  5.5.2585.0   120,592 exchci.dll  (x86)
   24 Mar 99 19:50  5.5.2585.0   188,688 exchci.dll  (Alpha)

NOTE: If this product was already installed on your computer when you purchased it from the Original Equipment Manufacturer (OEM) and you need this fix, please call the Pay Per Incident number listed on the above Web site. If you contact Microsoft to obtain this fix, and if it is determined that you only require the fix you requested, no fee will be charged. However, if you request additional technical support, and if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support, you may be charged a non-refundable fee.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:
Q154871 Determining If You Are Eligible for No-Charge Technical Support


STATUS

Microsoft has confirmed this to be a problem in Site Server 3.0.


MORE INFORMATION

When the fix is installed and a search is initiated, a new subdirectory Exchci.tmp is created in the system temporary directory. All temporary files are created in this subdirectory. If any files are found in this directory when the search is initiated, they are deleted.

Additional query words: hotfix hot fix qfe quick engineering patch search temporary temp Exchange Public Folder 


Keywords          : 
Version           : winnt:3.0
Platform          : winnt 
Issue type        : kbbug

Last Reviewed: July 2, 1999