Active User Sessions Always Display Total Users Sessions

ID: Q171915

The information in this article applies to:

• Microsoft SNA Server, version 3.0 and 3.0 Service Pack 1 (SP1)

SYMPTOMS

When you select Active Users in the SNA Server Manager program for the subdomain, the Active User Sessions always display the total active user sessions, even when the 3270 or APPC option is selected.

CAUSE

The SNA Manager service (snaexp.exe) is not selecting the count field correctly.

STATUS

Microsoft has confirmed this to be a problem in SNA Server version 3.0 and 3.0 Service Pack 1 (SP1). This problem was corrected in the latest SNA Server version 3.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K

Keywords          : kbnetwork snamanager kbfix3.00.sp2 
Version           : 3.0
Platform          : winnt
Issue type        : kbbug
Solution Type     : kbfix

Last Reviewed: March 20, 1998