DOCUMENT:Q158010 11-APR-1999 [exchange] TITLE :XCLN: Setup Could Not Write to File Mapiform.vbx PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:4.0 OPER/SYS: KEYWORDS:kbsetup kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Windows 3.x client, version 4.0 - Microsoft Exchange Windows 95/98 client, version 4.0 - Microsoft Exchange Windows NT client, version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== After you use the Chess form and you quit and log off the client, if you run the Microsoft Exchange client Setup, the following error message may appear: Setup could not write to file: "c:\win95\system\mapiform.vbx" This file is currently being used by another application. Close any open applications. CAUSE ===== Mapiform.vbx should be unloaded after you have quit the Microsoft Exchange client and closed all messages and executable files, but Chess.exe is not unloaded when you quit and log off the client. Therefore, Mapiform.vbx and Mapi.dll remain loaded in memory and affect Setup when it tries to update or remove them. This only occurs with the Chess form. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: eform e-form ====================================================================== Keywords : kbsetup kbusage Technology : kbExchangeSearch kbExchange400 kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbZNotKeyword3 kbExchange400NT kbExchange400Win95 Version : WINDOWS:4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.