DOCUMENT:Q142579 13-MAR-1999 [exchange] TITLE :XCLN: Setup/Attempt to Restart Fails on Windows NT PRODUCT :Microsoft Exchange PROD/VER:4.0 5.0 OPER/SYS: KEYWORDS:kbsetup ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 4.0 - Microsoft Exchange Windows NT client, versions 4.0, 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you run SETUP.EXE for Microsoft Exchange Electronic Forms Designer on a Windows NT computer, the following dialog box may appear when the Electronic Forms Designer Setup program tries to restart Windows NT: Installation Microsoft This Windows application cannot respond to the End Task request. It may be busy, waiting for a response from you or may have stopped executing. Select Cancel to return to Windows NT. Select End Task to close this application immediately. You will lose any unsaved information in this application. Select Wait to give the application 5 seconds to finish what it is doing and then try to close the application again [WAIT] [END TASK] [CANCEL] CAUSE ===== This is fairly typical of some 16-bit application setups on Windows NT. The system merely has not given the setup routine enough time to shut down. Selecting the Wait button on the shut down dialog box will enable the setup routine to complete its shut down process. Additional query words: winnt setup ====================================================================== Keywords : kbsetup Technology : kbExchangeSearch kbExchange400 kbExchangeClientSearch kbZNotKeyword2 kbZNotKeyword3 kbExchange400NT kbExchange500NT Version : 4.0 5.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.