Print Server Traps or Cannot Load Ppdxxxx.dll on NT3.51-J SP5

ID: Q180790

The information in this article applies to:

• Microsoft SNA Server, versions 3.0, 3.0 SP1, 3.0 SP2

SYMPTOMS

When using SNA Server 3.0 Print Server (Snaprint.exe) with Windows NT Server 3.51, Japanese Service Pack 5 (SP5), the service may encounter an access violation (0xC0000005) and fail to load Ppd3270.dll or Ppd5250.dll successfully.

STATUS

Microsoft has confirmed this to be a problem in SNA Server version 3.0, 3.0 SP1, and 3.0 SP2.

This problem was corrected in the latest SNA Server version 3.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K

MORE INFORMATION

This problem does not occur on the Japanese version of Windows NT 4.0 or the United States version of Windows NT 3.51 with SP5.

Keywords          : kbbug4.00 kbbug3.00 kbbug3.00.sp2 kbfix3.00.sp3 kbbug3.00.sp1 snaprintservice kbfixlist
Version           : WINDOWS:3.0, 3.0SP1, 3.0SP2
Platform          : WINDOWS
Issue type        : kbbug
Solution Type     : kbfix

Last Reviewed: April 25, 1998