SNA Server Application Exception Error When Stopping or Starting Manage Client
ID: Q172377
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The information in this article applies to:
- Microsoft SNA Server, versions 3.0 and 3.0 SP1
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SYMPTOMS
========
When you shut down and then quickly start SNA Manager, an application
exception error may occur in Manage Client. A Dr. Watson log may be
generated and contain text similar to the following:
State Dump for Thread Id 0x8d
eax=017dfd98 ebx=00000000 ecx=00000000 edx=fffffffd esi=00000000
edi=044311ac
eip=6098bce4 esp=017dfd80 ebp=017dfe8c iopl=0 nv up ei pl nz na po
nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000
efl=00000206
function: CNotifyQTarget::PutTailItem
6098bcd0 81eca0000000 sub esp,0xa0
6098bcd6 8d442408 lea eax,[esp+0x8]
ss:026ee787=????????
6098bcda 53 push ebx
6098bcdb 56 push esi
6098bcdc 8bd9 mov ebx,ecx
6098bcde 89442408 mov [esp+0x8],eax
ss:026ee787=????????
6098bce2 57 push edi
6098bce3 55 push ebp
FAULT ->6098bce4 8b4b28 mov ecx,[ebx+0x28]
ds:00f0ea06=????????
6098bce7 6aff push 0xff
6098bce9 8b2db0109860 mov ebp,[609810b0]
ds:609810b0=77f04f76
6098bcef c744241800000000 mov dword ptr [esp+0x18],0x0
ss:026ee787=????????
6098bcf7 51 push ecx
6098bcf8 ffd5 call ebp
6098bcfa 85c0 test eax,eax
6098bcfc 7407 jz CNotifyQTarget::PutTailItem+0x35
(6098bd05)
6098bcfe 33c0 xor eax,eax
6098bd00 e960010000 jmp CNotifyQTarget::PutTailItem+0x195
(6098be65)
6098bd05 8b4320 mov eax,[ebx+0x20]
ds:00f0ea06=????????
6098bd08 8b885c010000 mov ecx,[eax+0x15c]
ds:017dfef4=00000000
*---- Stack Back Trace ----*
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
017dfe2c 6098bc40 017dfe3c 017e03a0 00000000 00000001
mngbase!CNotifyQTarget::PutTailItem (FPO: [EBP 0x017dfe8c] [1,40,4])
017dfe48 609897a3 00000000 00000001 00000072 fffffffd
mngbase!CNotifyQTarget::AddNotify (FPO: [4,4,1])
017dfe8c 6098b220 017dfe9c 00000003 003113e0 00000002 mngbase!ManageGetRoot
(FPO: Non-FPO [1,9,3])
017dfea8 01009b05 60203cdb 602042a7 0012fe8c 77f611f2
mngbase!CNotifyQueue::Dispatch (FPO: [0,4,1])
017dffb8 77f04f2c 0012fe8c 60203cdb 602042a7 0012fe8c
mngcli!TermMngAgentProxy (FPO: Non-FPO [1,64,3])
017dffec 00000000 010093b0 0012fe8c 00000000 4d43474c kernel32!lstrcmpiW
00000000 00000000 00000000 00000000 00000000 00000000 mngcli!<nosymbols>
CAUSE
=====
Manage Client attempts to place a Queue Attached message on a queue which
does not exist.
RESOLUTION
==========
Manage Client now tests for existence of a successful queue creation.
STATUS
======
Microsoft has confirmed this to be a problem in SNA Server 3.0 and 3.0
Service Pack 1 (SP1). This problem was corrected in the latest SNA
Server version 3.0 U.S. Service Pack. For information on obtaining this
Service Pack, query on the following word in the Microsoft Knowledge Base
(without the spaces):
S E R V P A C K
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Keywords : kbnetwork prodsna snamanager kbfix3.00.sp2
Version : 3.0 3.0 SP1
Platform : winnt
Issue type : kbbug
Last Reviewed: March 20, 1998