BUG: REGRESSION: Cluster: SQL Resource Longer to Take Offline

ID: Q221755

The information in this article applies to:
BUG #: 18621 (SQLBUG_65)

SYMPTOMS

When the SQL Server resource is taken offline, it can take over a minute before the resource actually goes offline. This may affect the amount of time it takes SQL Server to failover.


CAUSE

A change was made in the SQL Server resource to wait 60 seconds before checking to see if the resource is online or if a request has been made to take the resource offline.


RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next SQL Server service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp
The English version of this fix should have the following file attributes or later: 

   File name       Version
   ------------------------

   Sql65res.dll    6.50.430
NOTE: Due to file dependencies, the most recent hotfix or feature that contains the preceding files may also contain additional files.



NOTE: If this product was already installed on your computer when you purchased it from the Original Equipment Manufacturer (OEM) and you need this fix, please call the Pay Per Incident number listed on the above Web site. If you contact Microsoft to obtain this fix, and if it is determined that you only require the fix you requested, no fee will be charged. However, if you request additional technical support, and if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support, you may be charged a non-refundable fee.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:
Q154871 Determining If You Are Eligible for No-Charge Technical Support



STATUS

Microsoft has confirmed this to be a problem in SQL Server version 6.5 Service Pack 5 and 5a.


MORE INFORMATION

IMPORTANT: Slow failover can be hardware related. Please refer to the Microsoft Cluster Server Administrator's Guide for a list of supported hardware configurations and hardware configuration information.

REFERENCES

For additional information, please see the following article in the Microsoft Knowledge Base:
Q216674 BUG: Automatic SQL Cluster Failover Doesn't Work w/WinNT 4.0 SP4

Additional query words: 


Keywords          : 
Version           : winnt:6.5 Service Pack 5 and 5a
Platform          : winnt 
Issue type        : kbbug

Last Reviewed: July 2, 1999