DOCUMENT:Q146672 06-AUG-2002 [exchange] TITLE :XCLN: Unable to Open Forms Because Files are Missing PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:4.0,5.0; : OPER/SYS: KEYWORDS:kbsetup ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0 - Microsoft Exchange Windows 3.x client, versions 4.0, 5.0 - Microsoft Exchange Windows NT client, versions 4.0, 5.0 - Microsoft Outlook 97 - Microsoft Outlook 98 - Microsoft Outlook 2000 ------------------------------------------------------------------------------- SYMPTOMS ======== After installing one of the custom applications located in the Exchsrvr\Samples directory on the Microsoft Exchange Server, a client will receive the following error message when attempting to use one of these forms: Unable to open
Form because some files are missing on your machine. The Microsoft Forms Designer tool must be installed. This error occurs even though a dialog box was displayed telling the client that the form has been installed on the computer. CAUSE ===== When a form is installed on a client computer, only the main executable is installed. Any supporting DLLs will need to be installed on the client computer by running the Microsoft Exchange Electronic Forms Designer (EFD) Setup program. RESOLUTION ========== There are two methods of installing the supporting DLLs without having to keep the Microsoft Exchange EFD installed on the computer. The first is to run the Microsoft Exchange EFD Setup program on the client computer and then re-run Setup and choose Remove All. This will uninstall the Microsoft Exchange EFD, however, the supporting DLLs will remain, as they are considered shared components and are not removed. To install the EFD run time for Outlook 2000: 1. On the Start menu, point to Settings, and then click Control Panel. 2. Double-click to open Add/Remove Programs. 3. Click to select Microsoft Office 2000 Premium, and then click Add/Remove features. 4. Click the plus sign next to Microsoft Outlook for Windows. 5. Click the down arrow next to Electronic Forms Designer runtime, and then click "Run from my computer". 6. Click Update Now. The second method is to manually copy over the needed files from a computer that has the Microsoft Exchange EFD installed. The necessary files are: Dao2516.dll Msajt200.dll Vaen21.olb Msjeterr.dll Vbajet.dll Msjetint.dll Vbdb16.dll Copy these seven files into the \System directory on Windows 95 or Windows 3.x and to the \System32 on Windows NT. NOTE: Installing the 16-bit version of Microsoft Visual Basic 4.0 will also place these files on the client computer. You will then need to run Regsvr.exe (located in the Support\EFDSetup directory on the CD) with the following parameters to register the 16-bit Microsoft Jet DAO Library: "REGSVR.EXE /S DA02516.DLL" (without the quotation marks) STATUS ====== Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. Additional query words: EFD survey form OL97 OL98 OL2000 8.0 8.01 8.02 8.03 8.04 8.5 9.0 ====================================================================== Keywords : kbsetup Technology : kbOutlookSearch kbExchangeSearch kbExchange500 kbExchange400 kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbOutlook2000Search kbOutlook97Search kbOutlook98Search kbZNotKeyword3 kbExchange400NT kbExchange500NT kbExchange400Win95 kbExchange500Win95 Version : WINDOWS:4.0,5.0; : Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.