DOCUMENT:Q153060 02-APR-1999 [exchange] TITLE :XCLN: Undeliverable Msg, Illegally Formatted to: Header Text PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:4.0,5.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0 - Microsoft Exchange Windows 3.x client, versions 4.0, 5.0 - Microsoft Exchange Windows NT client, versions 4.0, 5.0 - Microsoft Exchange MS-DOS client, versions 4.0, 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== After sending a message to a CompuServe member, the user may receive the following message from "Electronic Postmaster POSTMASTER@CompuServe.COM:" Subject: Undeliverable message Illegally formatted To: header text ------- Returned Message -------- Sender: user@domain.com Received: from router.domain.com (router.domain.com [IP_address]) by arl- img-1.compuserve.com (8.6.10/5.950515) id LAA28247; Thu, 27 Jun 1996 11:25:49 -0400 Received: by router.domain.com with Microsoft Exchange (IMC 4.0.838.14) id <01BB6402.55C69350@ router.domain.com>; Thu, 27 Jun 1996 08:26:27- 0700 Message-ID: From: Display Name To: "'12345,6789@compuserve.com'" <12345,6789@compuserve.com> Subject: Message Subject. Date: Thu, 27 Jun 1996 08:27:37 -0700 Return-Receipt-To: X-Mailer: Microsoft Exchange Server Internet Mail Connector Version 4.0.838.14 Encoding: 0 TEXT CAUSE ===== The e-mail address is not in the correct syntax. In this example, the CompuServe member's ID is "12345,6789." The comma is not an accepted character. RESOLUTION ========== Substitute a period (.) for the comma. The following e-mail address syntax should be used: 12345.6789@compuserve.com Additional query words: CIS cserve ====================================================================== Keywords : kbusage Technology : kbExchangeSearch kbExchange500 kbExchange400 kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbZNotKeyword3 kbExchange400DOS kbExchange500DOS kbExchange400NT kbExchange500NT kbExchange400Win95 kbExchange500Win95 Version : WINDOWS:4.0,5.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.