SMS: Err Msg: Couldn't Open ISV MIF: <ISV MIF FileName>

ID: Q236913

The information in this article applies to:

SYMPTOMS

When you collect ISV MIF files using the Systems Management Server Inventory Agent (Inv32cli.exe or Invwin32.exe), you may receive the following error message:

Couldn't Open ISV MIF: <ISV MIF FileName>


CAUSE

This issue can occur if the ISV MIF file listed in the error message is already open by another inventory agent.


RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp
The English version of this fix should have the following file attributes or later: 

   Date      Time     Size      File name      Platform
   ----------------------------------------------------
   6/28/99   8:21pm   283,104   Inv32cli.exe   x86
   6/28/99   8:21pm   296,368   Invwin32.exe   Alpha
   6/28/99   8:22pm   866,576   Inv32cli.exe   x86
   6/28/99   8:23pm   883,472   Invwin32.exe   Alpha

NOTE: If this product was already installed on your computer when you purchased it from the Original Equipment Manufacturer (OEM) and you need this fix, please call the Pay Per Incident number listed on the above Web site. If you contact Microsoft to obtain this fix, and if it is determined that you only require the fix you requested, no fee will be charged. However, if you request additional technical support, and if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support, you may be charged a non-refundable fee.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:
Q154871 Determining If You Are Eligible for No-Charge Technical Support


STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.2.


MORE INFORMATION

To install the hotfix, perform the following steps on the Systems Management Server site server:

  1. Replace the Inv32cli.exe file in the <SMS_root>\Site.srv\Maincfg.box\Client.src\<Platform>.bin folder with the version included in the hotfix.


  2. Replace the Invwin32.exe file in the <SMS_root>\Site.srv\Maincfg.box\Client.src\<Platform>.bin folder with the version included in the hotfix.


  3. Replace the Invwin32.exe file in the <SMS_root>\Site.srv\<Platform>.bin folder with the version included in the hotfix.


  4. Maintenance Manager replicates the updated files to the Systems Management Server logon servers on its next work cycle. To update the clients, either manually run the Upgrade.bat file on each client or follow the instructions in the following article in the Microsoft Knowledge Base:


    5. Q166771 SMS: How to Force Site-Wide Client Updates
  5. You need to reset the site for Invwin32.exe (SMS_INVENTORY_AGENT_NT) to be copied to all servers managed by the Site Configuration Manager.


Additional query words: prodsms inventory isv mif 


Keywords          : kberrmsg kbnetwork kbSMS120 kbSMS120bug 
Version           : winnt:1.2
Platform          : winnt 
Issue type        : kbbug

Last Reviewed: July 12, 1999