SMS: Advertisement Fails When Sent to Win95 & Win98 Users in More Than 10 Groups

ID: Q226114

The information in this article applies to:

SYMPTOMS

Windows 95 and Windows 98 users do not receive advertisements made to user groups if the user belongs to 11 or more global user groups.

An example of a successful advertisement (ODPWnt9X.log on a Windows 95 client computer under windir\Ms\Sms\Logs) may look like the following: 


   ===================
   TEST        : **AddOffers**~
   TEST        : Local path "C:\WIN95\MS\SMS\clicomp\SWDist32\CAP\"~ 
   TEST        : First Site is "KRP"~  
   TEST        : **MergeAll**~  
   TEST        : **MergeOffers**~  
   TEST        : First Site is "KRP"~  
   TEST        : Store site code "KRP"~  
   TEST        : User Group is "OPALSHOP\DOMAIN USERS"~  
   TEST        : Lookup: "OPALSHOP\DOMAIN USERS"~  
   TEST        : Record 1 "OPALSHOP\SMS TESTERS"~  
   TEST        : Record 0 "OPALSHOP\MMCUsers"~ 
   TEST        : User Group is "OPALSHOP\DOMAIN ADMINS"~  
   TEST        : Lookup: "OPALSHOP\DOMAIN ADMINS"~  
   TEST        : Record 1 "OPALSHOP\SMS TESTERS"~  
   TEST        : Record 0 "OPALSHOP\MMCUsers"~  
   TEST        : User Group is "OPALSHOP\SMS ADMINS"~  
   TEST        : Lookup: "OPALSHOP\SMS ADMINS"~  
   TEST        : Record 1 "OPALSHOP\SMS TESTERS"~  
   TEST        : Record 0 "OPALSHOP\MMCUsers"~ 
   TEST        : User Group is "OPALSHOP\SMS TESTERS"~  
   TEST        : Lookup: "OPALSHOP\SMS TESTERS"~  
   TEST        : Record 1 "OPALSHOP\SMS TESTERS"~  
   TEST        : Found "KRPPFPTH.INS"~  
   TEST        : Record: "KRP20003,KRP00011~~"~  
   TEST        : User Group is "(null)"~  
   TEST        : **LoadOffers**~  
   TEST        : First Site is "KRP"~  
   TEST        : Translate Offer TestApp~
   ==============================
The User Group is "(null)" entry is normal and it should only occur after all the user groups have been evaluated.

In an unsuccessful advertisement, the user groups are not be evaluated and the only entry seen is the User Group is "(null)" entry.


CAUSE

The buffer size allocated to evaluate groups is not large enough for more than 10 groups.


WORKAROUND

To resolve this problem, obtain the latest service pack for Systems Management Server 2.0. For additional information, please see the following article in the Microsoft Knowledge Base:

Q236325 SMS: How to Obtain the Latest Systems Management Server 2.0 Service Pack


STATUS

Microsoft has confirmed this to be a problem in Systems Management Server 2.0. This problem was first corrected in Systems Management Server 2.0 Service Pack Service Pack 1.

Additional query words: prodsms sms20 swdist 


Keywords          : kbSMS200 kbSMS200bug kbSoftwareDist 
Version           : winnt:2.0
Platform          : winnt 
Issue type        : kbbug

Last Reviewed: July 27, 1999