FIX: Distribution Manager Fails to Process PKG File and Update Distribution Point

• Microsoft Systems Management Server version 2.0

SYMPTOMS

When distributing packages to child primary or secondary sites the Distribution Manager may not process the *.pkg file in the \SMS\Inboxes\DistMgr.box\Incoming directory. Distribution Manager will be running and logging but it appears that it does not detect this incoming package.

This causes the package not to arrive at any of the Distribution Points for this particular site. Do not update the same package on distribution points in a close time frame. Allow time for each update to complete before updating the distribution points again.

CAUSE

This is caused by the Distribution Manager and Despooler attempting to update the package source files at the same time using different version numbers. This usually occurs when Distribution Manager receives a package update while it is decompressing the source files for the same package.

RESOLUTION

Microsoft has confirmed this to be a problem in Systems Management Server version 2.0. This problem has been corrected in the latest U.S. service pack for Systems Management Server version 2.0. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 2.0. This problem has been corrected in the latest U.S. service pack for Systems Management Server version 2.0. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: prodsms

Keywords          : kbSMS200 kbSMS200bug kbSMS120 kbSMS120bug 
Version           : winnt:2.0
Platform          : winnt 
Issue type        : kbbug 

Last Reviewed: July 9, 1999