SMS: Getdisk and 95Getdsk Display Messages When Verbose Mode Is Off

ID: Q231821

The information in this article applies to:

SYMPTOMS

Getdisk and 95Getdsk may display messages even when verbose mode is off. The messages displayed include:

Child Exe Path = C:\MS\SMS\BIN\
Failed to obtain drive information for x:\
Where drive x is a CD-ROM drive.

These messages occur when the original hotfix described in the following article in the Microsoft Knowledge Base is installed:
Q193031 SMS: INVDOS Reports 2 GB Space on FAT32 Drives Larger Than 2 GB
The article has since been updated to reflect the new hotfix.


RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp
The English version of this fix should have the following file attributes or later: 

   Date      Time                Size      File name    Platform
   -------------------------------------------------------------

   5/11/99   9:04am            118,960   95Getdsk.exe   x86
   5/11/99   9:05am             80,652     Invdos.exe   x86
   5/11/99   9:06am             58,068    Getdisk.exe   x86
NOTE: Due to file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files.


NOTE: If this product was already installed on your computer when you purchased it from the Original Equipment Manufacturer (OEM) and you need this fix, please call the Pay Per Incident number listed on the above Web site. If you contact Microsoft to obtain this fix, and if it is determined that you only require the fix you requested, no fee will be charged. However, if you request additional technical support, and if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support, you may be charged a non-refundable fee.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:
Q154871 Determining If You Are Eligible for No-Charge Technical Support


STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.2.


MORE INFORMATION

This hotfix corrects behavior that was introduced by installing the original hotfix described in the following article in the Microsoft Knowledge Base:

Q193031 SMS: INVDOS Reports 2 GB Space on FAT32 Drives Larger Than 2 GB
The article has since been updated to reflect the new hotfix. To install the fix, perform the following steps on the site server:
  1. Replace the Getdisk.exe, 95Getdsk.exe, and Invdos.exe files in the SMS_root\Site.srv\Maincfg.box\Client.src\X86.bin directory with the versions obtained from the hotfix.


  2. Update the System.map file to ensure that the 95Getdsk.exe file is copied to your clients. Note that this should be done after the updated files have been copied to the Systems Management Server site server.

    WARNING: This method involves making changes to the System.map file. Editing the System.map file incorrectly can damage your site installation, and should only be done according to this specific procedure or at the direction of Systems Management Server Support.

    To update the System.map file, perform the following steps:

    1. Use a text editor such as Notepad to open the System.map file and search for Getdisk.exe.


    2. Do a copy and a paste of the complete Getdisk.exe section. This should produce two identical Getdisk.exe sections.


    3. Replace all references to GETDISK with 95GETDSK for the second section of Getdisk.exe. Also, change the size to 118960.


    4. Save the file and close the text editor. When you are done, the System.map entry should look like the following:
      
         "GETDISK.EXE", SIZE(1, 16548, 16548),  "GETDISK.EXE",
         "GETDISK.EX_", REMOTE=YES,   COPYLISTS("WIN95:STANDARD" = "SMS",
         "WIN16:STANDARD" = "SMS", "DOS:STANDARD" = "SMS"), COMPRESS=NO,
         FLAGS = 5

         "95GETDSK.EXE", SIZE(1, 118960, 118960),  "95GETDSK.EXE",
         "95GETDSK.EX_", REMOTE=YES,   COPYLISTS("WIN95:STANDARD" = "SMS",
         "WIN16:STANDARD" = "SMS", "DOS:STANDARD" = "SMS"), COMPRESS=NO,
         FLAGS = 5




  3. The files will be replicated at the next Maintenance Manger work cycle to all Systems Management Server logon servers to the SMS\Logon.srv\X86.bin directory. When that occurs, you can update the clients.

    To update the clients, either manually run Upgrade.bat on each client or follow the instructions in the following article in the Microsoft Knowledge Base:
    Q166771 SMS: How to Force Site-Wide Client Updates


Additional query words: prodsms 


Keywords          : kbSMS120 kbSMS120bug kbInventory 
Version           : winnt:1.2
Platform          : winnt 
Issue type        : kbbug

Last Reviewed: July 2, 1999