SMS: Inventory Fails to Properly Identify 350 MHz and 400 MHz Processors

ID: Q188779

The information in this article applies to:

SYMPTOMS

INVDOS and INVWIN32 fail to report Intel Pentium II 350 MHz and 400 MHz processors properly. The processors are inventoried as Intel Pentium II 333 MHz processors.


RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp
The English version of this fix should have the following file attributes or later: 

     Date        Time           Size    File name      Platform
   ------------------------------------------------------------

   08/12/98    7:19 PM          20 KB    Getcomp.exe   Intel
   08/12/98    7:12 PM         227 KB   Inv32cli.exe   Intel
   08/12/98    7:12 PM         289 KB   Invwin32.exe   Intel

   08/12/98    7:12 PM         847 KB   Inv32cli.exe   Alpha
   08/12/98    7:13 PM         863 KB   Invwin32.exe   Alpha
NOTE: Due to file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files.


NOTE: If this product was already installed on your computer when you purchased it from the Original Equipment Manufacturer (OEM) and you need this fix, please call the Pay Per Incident number listed on the above Web site. If you contact Microsoft to obtain this fix, and if it is determined that you only require the fix you requested, no fee will be charged. However, if you request additional technical support, and if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support, you may be charged a non-refundable fee.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:
Q154871 Determining If You Are Eligible for No-Charge Technical Support


STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.2.


MORE INFORMATION

For additional information, please see the following article in the Microsoft Knowledge Base:

Q166771 SMS: How to Force Site-Wide Client Updates

Additional query words: prodsms 


Keywords          : kbSMS120 kbSMS120bug kbbug1.20 smsinst 
Version           : winnt:1.2
Platform          : winnt 
Issue type        : kbbug

Last Reviewed: July 9, 1999