SMS: INVMAC Appears to Stop Responding During Inventory Scan

ID: Q181762

The information in this article applies to:

• Microsoft Systems Management Server, versions 1.1 and 1.2

SYMPTOMS

INVMAC appears to stop responding during early stages of inventory. The status indicator bar does not show any new progress. After a brief period of time, the inventory scan will continue.

CAUSE

INVMAC is reading the Resync.cfg file. INVMAC reads the Resync.cfg file 48 bytes at a time. The larger the Resync.cfg file, the longer the delay.

WORKAROUND

To work around this problem, periodically use Dumpsync.exe from the BackOffice Resource Kit to purge the Resync.cfg file. Doing this will reduce the size of the Resync.cfg file, which should avoid the problem.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server versions 1.1 and 1.2. We are researching this problem and will post new information in the Microsoft Knowledge Base as it becomes available.

Additional query words: prodsms hang hangs hung freeze freezes frozen stop stopped lock locks locked up

Keywords          : smsinv kbbug1.10 kbbug1.20 
Version           : WINNT:1.1,1.2
Platform          : winnt
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbpending

Last Reviewed: February 26, 1998