SMS: MIFs Not Processed After Applying Hotfix for Q188880

ID: Q192922

The information in this article applies to:

Microsoft Systems Management Server version 1.2

SYMPTOMS

After implementing the hotfix described in Microsoft Knowledge Base article Q188880, "SMS: OSR2 and Internet Explorer 4.0 Inventoried as Windows 98", delta MIF files are not processed. The following errors are displayed in the Datalodr.log file (note that the entries that begin with "SQL" only appear if SQL Tracing is enabled):

   SQL>>>select * from Operating_System_COMM where datakey = 7
   SQL>>>>> Done.
   CGroup::IsGroupInDatabase - MIF type does not match type in Defined
   Group for Attribute Installation Date in Group
   MICROSOFT|OPERATING_SYSTEM|1.0
   finished processing current machine.
   Cannot process MIF X00000000.MIF, moving it to BADMIFS

CAUSE

This problem can occur if inventory has previously been taken using the hotfix described in Microsoft Knowledge Base article Q159087, "SMS: Does Not Identify Pentium Pro (P6) Processor Speeds". As a result, any delta MIF files created using the hotfix mentioned in Q188880, "SMS: OSR2 and Internet Explorer 4.0 Inventoried as Windows 98", are not processed.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

   http://support.microsoft.com/support/supportnet/default.asp

The English version of this fix should have the following file attributes or later:

   Date     Time           Size         File name   Platform
   ---------------------------------------------------------
   8/6/98   7:15pm         536,608      Base4.dll   (Intel)
   8/6/98   7:13pm         917,264      Base4.dll   (Alpha)

NOTE: If you contact Microsoft to obtain this fix, a fee may be charged. This fee is refundable if it is determined that you only require the fix you requested. However, this fee is non-refundable if you request additional technical support, if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q154871
   TITLE     : Determining If Your Product Is Eligible for No-Charge
               Technical Support

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.2.

MORE INFORMATION

To install the hotfix, perform the following steps on the Systems Management Server site server:

1. Stop the SMS Executive service.

2. Close all Systems Management Server applications (including the SMS

   Administrator program, SMS Database Manager, and so on).

3. Replace the Base4.dll file in the

   <SMS_root_directory>\Site.srv\<platform>.bin directory with the hotfixed
   version.

4. Restart the SMS Executive service.

NOTE: You can perform Step 3 automatically by running Hotfix.exe with the Hotfix.ini file that is provided.

Additional query words: prodsms datalodr dataldr dataloader

Keywords          : smsinv kbbug1.20 
Version           : WINNT:1.2
Platform          : winnt
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

Last Reviewed: September 22, 1998