SMS: Remote Control Performance Better on WinNT 3.51 Than 4.0

ID: Q174556

The information in this article applies to:

Microsoft Systems Management Server version 1.2

SYMPTOMS

The Systems Management Server 1.2 Remote Control feature offers better performance for client computers running Windows NT 3.51 than for client computers running Windows NT 4.0. For Windows NT 3.51, Systems Management Server offers a client-side accelerated video driver for improved screen transfer. Changes made in Windows NT 4.0, which was released after Systems Management Server 1.2, prevented this enhanced video driver from being available to clients running Windows NT 4.0.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. This problem was corrected in the latest Microsoft Systems Management Server 1.2 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K

Additional query words: rc nt4 display prodsms

Keywords          : kbdisplay smsremtshoot kbbug1.20 kbfix1.20.sp3 
Version           : WINNT:1.2
Platform          : winnt
Issue type        : kbbug
Solution Type     : kbpending

Last Reviewed: December 5, 1997