SMS: RSERVICE /Query Loops When Sites Have > 1,400 Clients

ID: Q174586

The information in this article applies to:

Microsoft Systems Management Server version 1.2

SYMPTOMS

When using RSERVICE with the /QUERY option in an environment that contains more than 1,400 computers which have PCMSVC32 installed, you enter into a loop and are unable to proceed.

CAUSE

The number of entries is greater than the buffer space which is available for the query.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. This problem was corrected in the latest Microsoft Systems Management Server 1.2 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K

Additional query words: prodsms rservice

Keywords          : kbbug1.20 smspcm kbfix1.20.sp3 
Version           : WinNT:1.2
Platform          : winnt
Issue type        : kbbug

Last Reviewed: December 5, 1997