SMS: Suppressing Unaddressable Sites Message Opening SMS Admin

ID: Q182048

The information in this article applies to:

Microsoft Systems Management Server version 1.2

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SYMPTOMS

If any primary site has more than 1,800 sites reporting to it, the Systems Management Server Administrator program displays the following message:

   Some machines in your database are associated with sites or domains that
   do not appear in your Sites tree. The missing items are listed below.

This message includes a list of everything the Systems Management Server Administrator program cannot address.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. This problem has been corrected in the latest U.S. service pack for Systems Management Server version 1.2. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K

MORE INFORMATION

To install this hotfix, perform the steps below. Note that this procedure involves editing the system registry.

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it.

1. Stop all Systems Management Server services.

2. Rename the existing Sms.exe file to Sms.old (this file will most likely

   be located in either the Sms\Site.srv\X86.bin or Sms\Site.srv\Alpha.bin
   directories).

3. Copy the new (hotfix) version of Sms.exe to the directory the existing

   Sms.exe file was located in.

4. Start the Systems Management Server Administrator program.

5. On the Tools menu, click Options.

6. Click Save Settings Now (this creates the SuppressMissingAddressDialog

   value in the AppSettings key in HKEY_CURRENT_USER in the system
   registry).

7. Start RegEdt32.exe.

8. Navigate to the following key:

      HKEY_CURRENT_USER\Software\Microsoft\SMS\Main\AppSettings

9. Change SuppressMissingAddressDialog value from 0 to 1.

10. Close and reopen the Systems Management Server Administrator program.

Additional query words: prodsms client ui dialogue dialog box

Keywords          : kbbug1.00 smsadmin kbfix1.20.sp4 kbbug1.10 kbbug1.20 
Version           : WINNT:1.0,1.1,1.2
Platform          : winnt
Issue type        : kbbug
Solution Type     : kbfix

Last Reviewed: September 9, 1998