XADM: Cannot Configure Dial-Up Connections in the German Version of Exchange Server

ID: Q235223

The information in this article applies to:

SYMPTOMS

When you try to configure a Dial-Up Connection in the German version of Microsoft Exchange Server, the following error message may be displayed:

Microsoft Exchange Administrator
Die Resource Für die Dialogfelder [301] (Language=0x7, Sub-Language=0x0) konnte nicht geladen werden.
Die angegebene Sprachen-ID für die Resourcen konnte nicht in der Image-Datei gefunden werden.
Microsoft Windows NT
ID-Nr: 0xc0020717
After you click OK, the following error message may be displayed:
Internet Mail-Dienst
Bei der Initialisierung des Dialogfelds trat ein Fehler auf.
These error messages may be displayed after you perform the following steps:
  1. In the Exchange Administrator Program, select the Internet Mail Service.


  2. Click Enwählverbindungen.


  3. Check the previously configured phone book entry so that the Erhalten von Nachrichten... button is enabled.


  4. In the Domänen dialogue, select Diese Domänen benutzen.


  5. Click the Hinzufügen button.


NOTE: This problem does not occur in the English version of Exchange Server.


RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Microsoft Exchange Server version 5.5 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp
The German version of this fix should have the following file attributes or later:

Component: Administrator Program

File name Version
Imcadmin.dll 5.5.2634.0


NOTE: If this product was already installed on your computer when you purchased it from the Original Equipment Manufacturer (OEM) and you need this fix, please call the Pay Per Incident number listed on the above Web site. If you contact Microsoft to obtain this fix, and if it is determined that you only require the fix you requested, no fee will be charged. However, if you request additional technical support, and if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support, you may be charged a non-refundable fee.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:
Q154871 Determining If You Are Eligible for No-Charge Technical Support


STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5.

Additional query words: Admin Fehler IMC RAS 


Keywords          : exc55 
Version           : winnt:5.5
Platform          : winnt 
Issue type        : kbbug

Last Reviewed: July 2, 1999