XADM: Deleted Items not Moved after a MoveuserID: Q195490
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A feature of Exchange Server 5.5 is Deleted Items Retention. Users who
delete their messages can recover those deleted items during the Deleted
Item Retention time window set by an Exchange Server administrator.
When a user is moved from one server within a site to another using the
MoveUser function of the Exchange Server Administrator program, all of the
user's Inbox data is moved with the exception of the Deleted Items.
When a user deletes a message from his or her Deleted Items folder, and
Deleted Item Retention is enabled, the message will be 'soft deleted.' This
means that it is basically hidden, but still resides in the user's server
mailbox until the retention period is up.
When a mailbox is moved using the Exchange Server Administrator program,
the retained Deleted Items cannot be moved, and are simply 'hard-deleted'
during the next Exchange Server information store maintenance period.
It is recommended that Exchange Server administrators who use this feature
send a note to their users prior to moving a mailbox so that users can look
at the retained deleted items, and recover anything they feel they may
want. Some users may choose to recover all the retained items, go through
the move, and then delete them again after they are on the new server. This
method will result in no loss of functionality.
Additional query words: dumpster moveuser missing
Keywords :
Version : WINNT:5.5
Platform : winnt
Issue type : kbinfo
Last Reviewed: April 23, 1999