XADM: IS/DS Check Does Not Recreate Deliv-Ext-Cont-Types for Mailbox

ID: Q231969

The information in this article applies to:

Microsoft Exchange Server, version 5.5

SYMPTOMS

When creating a Mailbox object using the IS/DS consistency adjuster, for example after restoring an old backup of the Exchange Server directory, the DELIV-EXT-CONTENT-TYPES attribute is not re-created. This mailbox may not be able to receive messages from an X.400 connector. The following error will be logged in the Windows NT application event log:

Event ID: 8516
Description: The delivery of a message failed because the message's content type was incorrect. A non-delivery report is being sent to the message's originator.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Microsoft Exchange Server version 5.5 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

The English version of this fix should have the following file attributes or later:

Component: Information Store

File name	Version
Gapi32.dll	5.5.2615.0
Mdbmsg.dll	5.5.2615.0
Netif.dll	5.5.2615.0
Store.exe	5.5.2615.0

Component: Directory

File name	Version
Dsamain.exe	5.5.2600.0

NOTE: If this product was already installed on your computer when you purchased it from the Original Equipment Manufacturer (OEM) and you need this fix, please call the Pay Per Incident number listed on the above Web site. If you contact Microsoft to obtain this fix, and if it is determined that you only require the fix you requested, no fee will be charged. However, if you request additional technical support, and if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support, you may be charged a non-refundable fee.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:

Q154871 Determining If You Are Eligible for No-Charge Technical Support

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5.

Additional query words: content conversion error


Keywords          : 
Version           : winnt:5.5
Platform          : winnt 
Issue type        : kbbug

Last Reviewed: July 12, 1999