XADM: Event 1333 Anonymous LDAP and MAPI Search Requests Are Denied

• Microsoft Exchange Server, version 5.5

SYMPTOMS

You may receive the following error message during startup of the Microsoft Exchange Directory service:

Event ID: 1333
Source: MSExchangeDS
Type: Error
Category: Security
Description: The Microsoft Exchange Directory service could not log on to the Anonymous account. All anonymous LDAP and MAPI search requests will be denied. Verify that the anonymous account password is valid in the DS Site Configuration properties page.

CAUSE

The Windows NT account that is specified as the directory Anonymous account may have the User Must Change Password at Next Logon option enabled in User Manager.

RESOLUTION

To identify the Windows NT account being used as the directory Anonymous account:

1. Use the Exchange Server Administrator Program to connect to the Exchange Server computer receiving the event 1333.



2. Select the Configuration container for the site that this server belongs to.



3. Select DS Site Configuration and on the File menu, click Properties.



4. The account used for the directory Anonymous account is located under the Anonymous Access section on the General Property page.
   
   Locate this account in User Manager for Domains. Clear the User Must Change Password at Next Logon check box.

Additional query words:

Keywords          : exc55 
Version           : winnt:5.5
Platform          : winnt 
Issue type        : kbprb 

Last Reviewed: June 28, 1999