XADM: Installing Event Service after Exchange Server Setup Causes Unwanted Public Folder Replications

ID: Q233284

The information in this article applies to:

SYMPTOMS

Scenario:

You perform a custom installation of two Microsoft Exchange Server 5.5 computers in two different sites with no event service, for example, ServerA in SiteA, ServerB in SiteB. You set up directory replication with an X.400 Connector between SiteA and SiteB. Then, you create a public folder on ServerA/SiteA and replicate it to ServerB/SiteB.

Problem:

When you install Microsoft Exchange Event Service on ServerA/SiteA, the Exchange Server Administrator program shows the replica of the system folder EventsRoot\EventConfig_ServerA for ServerA/SiteB to ServerB/SiteB.


CAUSE

This behavior is caused by the fact that the parent EventsRoot folder is treated "specially" by the information store. If you start the Exchange Server Administrator program on a brand new server and site and try to view this special folder before replication from other servers and sites has occurred, a new (local) replica of the parent EventsRoot folder will be added. Over time, this parent folder may have a lot of servers in its replica list. Whenever a new child EventConfig_XXX folder is created, it automatically inherits this replica list.


RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Microsoft Exchange 5.5 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp
The English version of this fix should have the following file attributes or later:

Component: Microsoft Exchange Event Service

File name Version
Events.exe 5.5.00.2628


NOTE: If this product was already installed on your computer when you purchased it from the Original Equipment Manufacturer (OEM) and you need this fix, please call the Pay Per Incident number listed on the above Web site. If you contact Microsoft to obtain this fix, and if it is determined that you only require the fix you requested, no fee will be charged. However, if you request additional technical support, and if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support, you may be charged a non-refundable fee.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:
Q154871 Determining If You Are Eligible for No-Charge Technical Support


STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5.

Additional query words: 


Keywords          : exc55 
Version           : winnt:5.5
Platform          : winnt 
Issue type        : kbbug

Last Reviewed: August 9, 1999