LDAP Version 2 Clients Receive Extended Characters Instead of IA5 for Search Queries

ID: Q196772

The information in this article applies to:

SYMPTOMS

If Netscape Communicator version 4.5 is performing a Lightweight Directory Access Protocol (LDAP) search request against an Exchange Server computer for a directory entry containing extended characters, these characters are not displayed correctly.


CAUSE

Netscape Communicator 4.5 is a LDAP version 2 client and so expects to receive IA5 characters only.


RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Microsoft Exchange Server version 5.5 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp
The English version of this fix should have the following file attributes or later:

Component: Directory

File name Version
Dsamain.exe 5.5.2511.0

This hotfix has been posted to the following Internet location as Psp2diri.exe (x86) and Psp2dira.exe (Alpha):
ftp://ftp.microsoft.com/bussys/exchange/exchange-public/fixes/eng/Exchg5.5/PostSP2/DIR-fix/

NOTE: If this product was already installed on your computer when you purchased it from the Original Equipment Manufacturer (OEM) and you need this fix, please call the Pay Per Incident number listed on the above Web site. If you contact Microsoft to obtain this fix, and if it is determined that you only require the fix you requested, no fee will be charged. However, if you request additional technical support, and if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support, you may be charged a non-refundable fee.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:
Q154871 Determining If You Are Eligible for No-Charge Technical Support


STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5.


MORE INFORMATION

Outlook Express 4.0 has no such problem because it is an LDAP version 3 client and so supports receiving UTF-8 characters. 


Keywords          : 
Version           : winnt:5.5
Platform          : winnt 
Issue type        : kbbug

Last Reviewed: August 3, 1999