XADM: Macintosh Attachments Have Two Sets of Double Quotes Around Name

ID: Q196853

--------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 --------------------------------------------------------------------- SYMPTOMS ======== When a message originating from a Macintosh client is processed through the Internet Mail Service, if the name of the attachment includes a set of double quotes, the Internet Mail Service adds another set to the file name. For example: If a message from a Macintosh client has an attachment with the name "filename," the Internet Mail Service adds another set of double quotes to the name changing it to ""filename."" CAUSE ===== The Internet Mail Service incorrectly recognizes the quotes as part of the filename. RESOLUTION ========== A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Microsoft Exchange Server version 5.5 service pack that contains this fix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/support/supportnet/default.asp The English version of this fix should have the following file attributes or later: Component: Message Transfer Agent (MTA) File Name Version ----------------------- Gapi32.dll 5.5.2504.0 Mdbmsg.dll 5.5.2504.0 Store.exe 5.5.2504.0 NOTE: If you contact Microsoft to obtain this fix, a fee may be charged. This fee is refundable if it is determined that you only require the fix you requested. However, this fee is non-refundable if you request additional technical support, if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support. For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base: ARTICLE-ID: Q154871 TITLE : Determining If Your Product Is Eligible for No-Charge Technical Support STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server


Keywords          : 
Version           : WinNT:5.5
Platform          : winnt 
Issue type        : kbbug

Last Reviewed: August 3, 1999