XADM: Message Auto-Forwarded Though "Automatic Replies to the Internet" Disabled

• Microsoft Exchange Server, version 5.0

SYMPTOMS

The Exchange Server 5.5 Internet Mail Service has a new feature that prevents forwarding messages to the Internet. However, although the Exchange Server 5.5 Internet Mail Service is used, this function does not work when Exchange Server 5.0 exists in the organization and the Auto- Forwarding rule is set on the Exchange Server 5.0 mailbox.

CAUSE

The information store converts messages sent by the message transfer agent (MTA). The Exchange Server 5.0 information store does not handle the flags that indicate a message is forwarded. Consequently, the Internet Mail Service does not [ASCII 147]know[ASCII 148] a message has been forwarded and dispatches it to the Internet.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0.

A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next service pack that contains this fix. Contact Microsoft Technical Support for more information.

This fix has been posted to the following Internet location:

ftp://ftp.microsoft.com/bussys/exchange/exchange-public/fixes/Eng/Exchg5.0/Post-SP2-STORE/

MORE INFORMATION

For more information about the Exchange Server 5.5 Internet Mail Service feature that prevents forwarding messages to the Internet, please see Knowledge Base article Q176161.

Additional query words: SMTP IS PR_AUTO_FORWARDED

Keywords          : XADM 
Version           : 5.0
Platform          : winnt 
Issue type        : kbbug 

Last Reviewed: April 20, 1999