XADM: Navigation Bar Missing After Upgrading to Exchange 5.5

ID: Q196405

The information in this article applies to:

• Microsoft Exchange Server version 5.5

SYMPTOMS

When a mail object is created in Exchange Server version 4.0 or 5.0 and saved (called a message fragment) then manually placed in a public folder, it is converted to a mail message. This makes the message appear as a post and includes a navigation bar (with the Next and Previous buttons) in the client interface.

After you upgrade to Exchange Server 5.5, the icon for the message is different and the navigation buttons are no longer available.

CAUSE

In Exchange Server 5.5, mail message fragments placed in public folders are not converted and remain as message fragments. This was done to enhance the object storage capabilities of a public folder.

WORKAROUND

To work around this problem and in order for the mail object to be treated as a 'post' with a navigation bar, the message must be mailed to the folder.

This is by design.

Version           : WinNT:5.5
Platform          : winnt
Issue type        : kbprb

Last Reviewed: December 4, 1998