XADM: Store Shuts Down When Replicating Public Folder Information

ID: Q182107

The information in this article applies to:

Microsoft Exchange Server, version 5.0

SYMPTOMS

When you are running Store.exe under a debugger, the information store shuts itself down with the following stack dump information:


 FramePtr  RetAddr   Param1   Param2   Param3   Function Name
 0207f5b4  0052d1fb  01256274 00000000 01262b1c
 STORE!StrcpyWszToWsz+0x22(0x0207F7D8, 0x02080000, 0x0052D1FB)
 0207f5d0  0052d421  0207f63c 0207f5fc 0207f61c
 STORE!MidszFromPrv+0xfb(0x0207F7D8, 0x0052D421, 0x0207F63C, 0x0207F5FC,
 0x0207F61C, 0x0207F60C, 0x02080000)
 0207f648  0052da44  00000000 0207f814 0207f89c
 STORE!EcMidszFromJtab+0x1b1(0x01256A9C, 0x02080000)
 0207f7b4  0052bdea  00000001 01258bec 1071cd24
 STORE!EcWszFromRgmid+0xc4(0x01256A9C, 0x0052bdea, 0x00000001, 0x01256a9c)
 0207f830  00490052  00310030 0045004b 004e0059
 STORE!EcMchszFromFolderMessagesHeader+0x6a(0x02080000, 0x01256A9C,
 0x00490052)

CAUSE

When the Store replicates Public Folder information, a number that exceeds the storage limit for a variable is passed to the memcpy function. This causes an exception, which shuts the Store down. The stack dump will look like the Store passed a negative number to the memcpy function.

RESOLUTION

To resolve this problem, obtain the following fix or wait for the next Exchange Server service pack.

STATUS

Microsoft has confirmed this to be a problem in Exchange Server version 5.0.

A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.

This fix has been posted to the following Internet location:

ftp://ftp.microsoft.com/bussys/exchange/exchange-public/fixes/Eng/Exchg5.0/Post-SP2-STORE/


Keywords          : kbusage kbbug5.00 XADM 
Version           : 5.0
Platform          : winnt 
Issue type        : kbbug

Last Reviewed: April 1, 1999