XADM: Unable to Administer 5.5 IMS Using the 5.0 Administrator Program

ID: Q173805

-------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 -------------------------------------------------------------------------- SYMPTOMS ======== The version 5.0 Microsoft Exchange Administrator program cannot administer the Internet Mail Service (IMS) on version 5.5 Exchange Servers. The following dialog box will appear: Extension 'SMTP' could not be loaded. A problem occurred with the extension .DLL file, possibly due to memory shortage. Close some applications or windows, and try again. Microsoft Exchange Administrator. ID no: c10312c6 MORE INFORMATION ================ This behavior will be only seen when a version 5.5 Exchange Server is added to an existing version 5.0 Site. WORKAROUND ========== Use the Administrator program that ships with Exchange Server, version 5.5 to administer this IMS. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server, version 5.5. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Keywords          : XADM 
Version           : 5.5
Platform          : winnt 
Issue type        : kbbug 

Last Reviewed: April 29, 1998