XCLN: Err Msg: The Delegate Page Is Not Available. Unable to Access Outlook Folder.

• Microsoft Outlook Windows 95/98 client, versions 8.0, 8.01, 8.02, 8.03, 8.04, 8.5, 9.0

SYMPTOMS

When you attempt to access the Delegate tab in the Microsoft Outlook client, you may receive the following error message:

The Delegate page is not available. Unable to access Outlook folder.

CAUSE

This error may be caused by a corrupt Exchange Server mailbox.

WORKAROUND

To work around this problem, do the following:

1. Download all the information in the mailbox to a .pst file (personal folder) by changing the delivery location in the properties for the Exchange Server service.



2. Remove the corrupt mailbox using the Exchange Server Admin program and create a new Exchange Server mailbox.



3. Mail from the personal folders can be uploaded to the server again by manually dragging the messages back to the mailbox folders.

Additional query words:

Keywords          : 
Version           : WINDOWS:8.0,8.01,8.02,8.03,8.04,8.5,9.0
Platform          : WINDOWS 
Issue type        : 

Last Reviewed: May 21, 1999