XCLN: Macintosh Client Shows No Insertion Point in Editable Field
ID: Q173195
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The information in this article applies to:
- Microsoft Exchange Macintosh client, version 5.0
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SYMPTOMS
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In Microsoft Exchange Macintosh client, sometimes no insertion point shows
when you click in any of the editable fields, for example, the To field or
the message body.
CAUSE
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This is a System/Hardware issue. Some older Macintosh computers have 512 KB
of video memory or less, and the new applications and Operating System
components use a large amount of video memory for displays above 640 x 480
pixels.
WORKAROUND
==========
Change the monitor resolution to 640 x 480 pixels. This resolution may not
work for all Macintosh client computers that are experiencing this problem
but should correct most of them. Also make certain the computers are
running the latest version of the Exchange Macintosh client.
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Keywords : kbusage XCLN
Version : MACINTOSH:5.0
Platform : MACINTOSH
Issue type :
Last Reviewed: December 12, 1997