XCLN: Outlook Fails to Connect, Causes Application Error at Emsui32.dll

ID: Q191164

The information in this article applies to:

SYMPTOMS

Outlook may cause an access violation if it fails to make a remote procedure call (RPC) connection and the password has changed during the RPC connection failure.


CAUSE

The function that handles RPC connection errors passes a NULL pointer to other functions that do not have a NULL check.


RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:

Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack



STATUS

Microsoft has confirmed this to be a problem in the Outlook versions listed above.

Additional query words: watson 97 


Keywords          : exc55sp2fix 
Version           : WINDOWS:8.0,8.01,8.02,8.03
Platform          : Win95 winnt 
Issue type        : kbbug

Last Reviewed: April 22, 1999