XCON: Message Transfer Agent Fails to Start with Windows NT Event ID 137

ID: Q170005

The information in this article applies to:


The Microsoft Exchange Server Message Transfer Agent (MTA) may fail to start and the following event is logged in the Windows NT Application Log. 

   Event ID: 137
   MSExchangeMTA A fatal directory error occurred. Change to the
   maximum logging level for more details.
   [MTA MAIN BASE 1 15] (16)
Check to make sure the Microsoft Exchange directory service is started. The MTA relies on the directory service to properly initialize. This behavior is by product design. 

Keywords          : XCON 
Version           : WinNT: 5.5
Platform          : winnt 
Issue type        : kbprb

Last Reviewed: April 23, 1999