XFOR: 0-Byte Message or Print Spool File Causes VM2DIA Process to Stop

ID: Q193122

The information in this article applies to:

LinkAge Message Exchange, version 3.2

SYMPTOMS

Messages may stop flowing from Exchange to a PROFS system through the OV/VM LinkAge 3.2 connector. A zero-byte message or a print spool file, sent from the PROFS system, may cause the VM2DIA process to stop. This, in turn, causes the connector to stop processing all inbound messages until the user manually removes the problem message from the queue.

One or more of the following event errors may be logged in the Exchange event viewer log:

Event ID 23853

Event ID 23923 (Peeking the NJE data record has failed.)

Event ID 40507, 40517, and 40512 (The RSCS fails in vm2dia.c.)

Event ID 40003 (Transform terminated.)

Event ID 23179 (SYSOUT_INBOUND has failed.)

Event ID 23106

Event ID 40501

Event ID 4065 (Critical error when attempting to process an inbound item.)

Event ID 62302

The following errors will be recorded in the LinkAge browser log:

LME-PROFS-VMDIA(0124) 4 23713:DATA SET HEADER record received >> rscsclnt(802)

LME-PROFS-VMDIA(0124) 4 23919:No more data set header received >> rscsclnt(769)

LME-PROFS-VMDIA(0124) 1 23853:Buffer of size 80 is too small for an NJE record; it must be at least 132 bytes in size >> njeclnt(806)

LME-PROFS-VMDIA(0124) 1 23923:Error occurred when peeking on an NJE data record from the NJE server >> rscsclnt(955)

LME-PROFS-VMDIA(0124) 1 40507:RSCS client failed to peek record >> vm2dia(1613)

LME-PROFS-VMDIA(0124) 1 40517:Failed to identify the contents of the OV/VM data stream >> vm2dia(1496)

LME-PROFS-VMDIA(0124) 1 40512:Failed to parse the OV/VM distribution >> vm2dia(1522)

LME-PROFS-VMDIA(0124) 1 40003:Transform has terminated with an error >> vm2dia(1167)

LME-PROFS-VMDIA(0124) 3 00505:LME-PROFS-VMDIA is ending, last return code was {Successful} >> stdmain(953)

LME-PROFS-VMDIA(0124) 4 40627:Terminating the RSCS client >> vm2dia(783)

LME-PROFS-VMDIA(0124) 4 40584:Closed OV/VM note string table >> vmsvc(246)

LME-PROFS-VMDIA(0124) 4 04101:Queue Manager successfully terminated >> qm(754)

LME-PROFS-VMDIA(0124) 2 44001:OV/VM-DIA Transform terminated successfully >> vm2dia(865)

LME-PROFS-DIAVM(01d5) 2 23834:Named pipe to server has been disconnected. NJE Client is shutting down >> njeclnt(2456)

LME-PROFS-DIAVM(01d5) 1 23929:Error occurred while deallocating a session normally >> rscsclnt(634)

LME-PROFS-DIAVM(01d5) 1 40508:RSCS client failed to deallocate a session for the outbound distribution >> dia2vm(5382)

LME-PROFS-DIAVM(01d5) 2 23834:Named pipe to server has been disconnected. NJE Client is shutting down >> njeclnt(2456)

LME-PROFS-DIAVM(01d5) 1 23928:Error occurred while deallocating a session abnormally >> rscsclnt(629)

LME-PROFS-DIAVM(01d5) 1 40508:RSCS client failed to deallocate a session for the outbound distribution >> dia2vm(5406)

CAUSE

A message in the PROFS environment, located in the Exchange-bound queue and listed with a 0-byte length, does not match the expected record length in bytes in the linked list element. The program then pads the difference, and the buffer size is too small, generating a 23853 and then fails peeking the NJE data record with a 23923. The RSCS fails parsing the OV/VM distribution and log. After the failure, the system attempts an outbound session and generates a 40501, causing the subsystem load to fail and generating a critical error 4065. The Directory Exchange Manager (DXM) mainline processing function fails, being unable to return an error code to the PROFS system, which leaves the bad message in the queue.

Note that this problem also occurs when a print spool file is sent from the OV environment in an MVS system through a JES3 (Job Entry System3) connection to the VM system and then routed to the PROFS connector.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/support/supportnet/default.asp

The English version of this fix should have the following file attributes or later:


   File Name     Date
   ---------------------
   Lsvmdia.exe   3/13/98

NOTE: If you contact Microsoft to obtain this fix, a fee may be charged. This fee is refundable if it is determined that you only require the fix you requested. However, this fee is non-refundable if you request additional technical support, if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:

Q154871 Determining If Your Product Is Eligible for No-Charge Technical Support

STATUS

Microsoft has confirmed this to be a problem in LinkAge Message Exchange version 3.2.


Keywords          : XFOR 
Version           : 3.2
Platform          : winnt 
Issue type        : kbbug

Last Reviewed: May 11, 1999