XFOR: cc:Mail dirsync Fails When PO Contain Extended characters

ID: Q197258

The information in this article applies to:

SYMPTOMS

Directory synchronization (dirsync) between Lotus cc:Mail and Exchange Server will fail with extended characters in the post office (PO) name. For example, POs with Spanish or French characters in the name will fail at dirsync. Running dirsync with the Exchange Server computer works correctly when the same PO is renamed to remove the extended characters.

Error 14005 is reported in the Windows NT Application Event log. The end result is that no custom recipients are created and dirsync fails.


CAUSE

The cc:Mail Connector does not know how to handle extended characters in the post office name.


WORKAROUND

Rename the post office and remove the extended characters from the post office name.


STATUS

Microsoft acknowledges this to be a problem in Microsoft Exchange Server version 5.5. 


Keywords          : 
Version           : WinNT:5.5
Platform          : winnt 
Issue type        : kbbug

Last Reviewed: May 11, 1999