XFOR: Certain Exchange Server Recipients Do Not Display Properly in GroupWise

ID: Q235494

The information in this article applies to:

Microsoft Exchange Server, version 5.5

SYMPTOMS

When a Novell GroupWise user receives a message sent by means of the Microsoft Connector for Novell GroupWise, certain Microsoft Exchange Server recipients may not be displayed correctly in the GroupWise client. This occurs for Exchange Server users who have the parenthesis character (())in their display name, for example:

John Smith (Exchange)

Only the word "Exchange" is displayed representing the user. This does not affect the ability to reply to mail between GroupWise and Exchange Server.

CAUSE

This behavior is caused by the way the GroupWise client displays message header information.

WORKAROUND

Change the display name of Exchange Server users or other custom recipients such that their display names do not contain the parenthesis characters; for example, use a square bracket ([]) instead.

MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words:


Keywords          : exc55 
Version           : winnt:5.5
Platform          : winnt 
Issue type        : kbprb

Last Reviewed: July 15, 1999