ID: Q196311
The information in this article applies to:
After you pause then restart the Microsoft Exchange Chat Server service, the Chat Service 'Total Client Connects' counter does not reset to 0.
Microsoft has confirmed this to be a problem in Microsoft Exchange Chat Server version 5.5. This problem was corrected in the latest Microsoft Exchange 5.5 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
Version : WinNT:5.5
Platform : winnt
Issue type : kbbug
Last Reviewed: November 30, 1998