DOCUMENT:Q152930 29-MAR-1999 [exchange] TITLE :XCON: IMC Might Stop if RFC 821 From Address is > 64 Characters PRODUCT :Microsoft Exchange PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== The Internet Mail Connector will stop when it receives incoming mail if the RFC 821 "from" address is longer than 64 characters and there is no RFC 822 "from" address. CAUSE ===== If the message does not have an RFC 822 "from" address, the IMC will only allocate 64 characters in which to save the RFC 821 "from" address. If the message contains an RFC 821 "from" address that is longer than 64 characters, the IMC will stop in the middle of the SMTP conversation. MORE INFORMATION ================ If the message has an RFC 822 address, the IMC will not stop if the length of the RFC 821 "from" address is longer than 64 characters. The RFC 821 "from" address is the address after the "MAIL FROM" command in an SMTP conversation. The RFC 822 "from" address is the address in the message headers, after the "From:" header. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem was corrected in the latest Microsoft Exchange Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: ====================================================================== Keywords : kbusage Technology : kbExchangeSearch kbExchange400 kbZNotKeyword2 Version : winnt:4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.