XFOR: InterOrg Fails to Replicate Public Folder if Folder Name Has Backslash

ID: Q229631

The information in this article applies to:

SYMPTOMS

If a folder name has a backslash in it, and you try to replicate this folder using the Japanese version of InterOrg, replication fails with error 0x800b0001.


CAUSE

The backslash code, 0x5c, is used as a folder separator in InterOrg. InterOrg recognizes the characters after the backslash as a subfolder name.


RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Microsoft Exchange Server version 5.5 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp
The Japanese version of this fix should have the following file attributes or later:

Component: InterOrg

File name Version
Exscfg.exe 5.5.2601.0
Exssrv.exe 5.5.2601.0

This hotfix has been posted to the following Internet location as Psp2exsa.exe and Psp2exsi.exe:
ftp://ftp.microsoft.com/bussys/exchange/exchange-public/fixes/Eng/Exchg5.5/PostSP2/exs-fix/

NOTE: If this product was already installed on your computer when you purchased it from the Original Equipment Manufacturer (OEM) and you need this fix, please call the Pay Per Incident number listed on the above Web site. If you contact Microsoft to obtain this fix, and if it is determined that you only require the fix you requested, no fee will be charged. However, if you request additional technical support, and if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support, you may be charged a non-refundable fee.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:
Q154871 Determining If You Are Eligible for No-Charge Technical Support


STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5 Service Pack 2.

Additional query words: QFE Exchsync 


Keywords          : exc55sp2 
Version           : winnt:5.5 SP2
Platform          : winnt 
Issue type        : kbbug

Last Reviewed: August 8, 1999