XFOR: Missing or Misplaced Attachments When Sending to Notes Users

ID: Q181166

The information in this article applies to:

SYMPTOMS

When you use the Linkage Notes Connector for Microsoft Exchange Server to send messages with attachments to Lotus Notes users, the attachment is either missing or misplaced when the message is viewed by the Lotus Notes user.


CAUSE

This problem is related to a parameter setting in the Linkage.ini file called NOTESLINKS. The NOTESLINKS parameter needs to be set to NOTESLINKS=RTF.


WORKAROUND

To correct the problem, set the NOTESLINKS parameter to NOTESLINKS=RTF by performing the following steps:

  1. In Control Panel, click the Services icon.


  2. Stop the Linkage Connector for Lotus Notes Service.


  3. In the LinkAge Software V3.2 program group, select Linkage.ini.


  4. Search for [LME-NOTES].


  5. Under the LME-NOTES section, find the entry titled NOTESLINKS.


  6. Remove the semicolon at the beginning of the line.


  7. Change the NOTESLINKS entry to NOTESLINKS=RTF.


  8. Save the Linkage.ini file.


  9. In Control Panel Services, start the LinkAge Connector for Lotus Notes Service.



MORE INFORMATION

For more information on the NOTESLINKS parameter, refer to the LinkAge.ini Help file located in the LinkAge Software V3.2 program group. 


Keywords          : XFOR 
Version           : WINDOWS:5.0
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: March 27, 1999