XFOR: NDR from Internet Mail Service Contains Incorrect 3-Byte Reason Code Sent to X.400 Connector

ID: Q230288

The information in this article applies to:

SYMPTOMS

Microsoft Exchange Message Transfer Agent (MTA) transfers a NonDeliveryReasonCode of 3-byte integer. The field is defined in X.411 specifications as a 1 byte integer. Some X.400 MTAs cannot handle the extra bytes and may stop processing information.


CAUSE

The NonDeliveryReasonCode being passed is incorrectly set to -1, which is not a valid code.


RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Microsoft Exchange Server version 5.5 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp
The English version of this fix should have the following file attributes or later:

Component: Internet Mail Service

File name Version
Msexcimc.exe 5.5.2594.0
Imcmsg.dll 5.52594.0

This hotfix has been posted to the following Internet location as Psp2imca.zip and Psp2imci.zip:
ftp://ftp.microsoft.com/bussys/exchange/exchange-public/fixes/Eng/Exchg5.5/PostSP2/imc-fix

NOTE: If this product was already installed on your computer when you purchased it from the Original Equipment Manufacturer (OEM) and you need this fix, please call the Pay Per Incident number listed on the above Web site. If you contact Microsoft to obtain this fix, and if it is determined that you only require the fix you requested, no fee will be charged. However, if you request additional technical support, and if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support, you may be charged a non-refundable fee.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:
Q154871 Determining If You Are Eligible for No-Charge Technical Support


STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server 5.5.

Additional query words: 


Keywords          : 
Version           : winnt:5.5
Platform          : winnt 
Issue type        : kbbug

Last Reviewed: August 2, 1999