XFOR: One-Step Migration for Lotus cc:Mail fails with Errors 8092 and 8002

ID: Q214836

The information in this article applies to:

Microsoft Exchange Server, version 5.5

SYMPTOMS

While performing a one-step migration with the original Web 3 Lotus cc:Mail source extractor, you may find the following errors in the event log.

Event:8092
Source:MSExchangeMig
Description:
MAPI Section
c:\eddie\florence.003\00000001.PRI
Line: 129
Stream operation failure. Error code: 0x80040108

Event:8002
Source:MSExchangeMig
Description: Errors occurred during the Migration Process. A recovery
file has been created called D:\TEMP\00000001.PRI.

CAUSE

The new cc:Mail source extractor now migrates Personal Mailing Lists as well. However, this new addition causes a regression bug with Bulletin Board migrations, particularly during a one-step migration.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Microsoft Exchange Server version 5.5 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

The English version of this fix should have the following file attributes or later:

Component: cc:Mail Source Extractor

File name	Version
Mlmig32.dll	2543.1

NOTE: If this product was already installed on your computer when you purchased it from the Original Equipment Manufacturer (OEM) and you need this fix, please call the Pay Per Incident number listed on the above Web site. If you contact Microsoft to obtain this fix, and if it is determined that you only require the fix you requested, no fee will be charged. However, if you request additional technical support, and if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support, you may be charged a non-refundable fee.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:

Q154871 Determining If You Are Eligible for No-Charge Technical Support

WORKAROUND

There are a few workarounds:

Select the two-step migration rather than the one-step option.

Do not select the migration of both Bulletin Board messages and Personal Mailing Lists during the one-step migration.

Obtain the latest fixed version of the migration wizard.

STATUS

Microsoft has confirmed this to be a problem in Exchange Server 5.5.

MORE INFORMATION

NOTE: This bug will only occur in the cc:Mail source extractor originally released as part of Web 3. Note that the cc:Mail source extractor is part of the Exchange Migration Wizard program. To determine the version of the Exchange Migration Wizard, follow these steps:

Start the Windows Explorer.

Find the Mailmig.exe file located in the Exchsrvr\Bin directory.

Select the file, and open up the file Properties page.

Select the Version tab. The file version information will be in the format 5.5.XXXX.0. The original Web 3 version of the Exchange Migration Wizard will be 5.5.2521.0

Make sure that you obtain the version listed above.

Additional query words:


Keywords          : 
Version           : winnt:5.5
Platform          : winnt 
Issue type        : kbbug

Last Reviewed: August 3, 1999