XFOR: Permissions Not Properly Set by the DXA on New Mailboxes

ID: Q194959

The information in this article applies to:

SYMPTOMS

When LinkAge Directory Exchange Agent (DXA) creates an Exchange Server mailbox, permissions for the associated Windows NT account are not set properly to use this mailbox. The user may see an error similar to the following:

Unable to open you default e-mail folders. You do not have permission
to log on.


CAUSE

The DXA is not passing the proper flags to associate an existing Windows NT account to the newly created mailbox.


RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/support/supportnet/default.asp
The English version of this fix should have the following file attributes or later:
Component: Linkage 

   File Name     Version
   -----------------------
   LSDXAMEX.EXE  981020

NOTE: If you contact Microsoft to obtain this fix, a fee may be charged. This fee is refundable if it is determined that you only require the fix you requested. However, this fee is non-refundable if you request additional technical support, if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:
Q154871 Determining If Your Product Is Eligible for No-Charge Technical Support


STATUS

Microsoft has confirmed this to be a problem in LinkAge Message Exchange version 3.2. 


Keywords          : 
Version           : WinNT:3.2
Platform          : winnt 
Issue type        : kbbug

Last Reviewed: April 29, 1999