XFOR: Setup Problems Encountered while Upgrading/Reinstalling GW/Notes/SNADS/PROFS Connectors

ID: Q234293

The information in this article applies to:

SYMPTOMS

You may encounter the following error message while upgrading or installing the Microsoft Exchange Connectors for Novell GroupWise, Lotus Notes, SNADS, or PROFS:

A read-only file, \\server\Exchsrvr\Gwise\I386\Gwxpxgen.dll, was found while attempting to copy files to the destination location. To overwrite the file, click the Yes button, otherwise click the No button.
Note that this file will change depending on which connector you are attempting to install.


CAUSE

This problem occurs because the system attendant has locked the proxy address generator for these connectors.


WORKAROUND

There are two workarounds:

Workaround Number One

  1. Minimize the Setup window.


  2. Stop the Microsoft Exchange System Attendant. You will be asked if it may stop the following services:


    Note any other services that are mentioned.


  3. Restart each service individually, until all services are started again.


  4. Return to the Setup window, and click Retry to finish the Setup procedure.


Workaround Number Two

  1. Find the .dll file listed in the error message.


  2. Rename the .dll file.


  3. Return to the Setup window, and click Retry to finish Setup. Do this as many times as required depending on the number of connectors installed.



STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5.

Additional query words: 


Keywords          : exc55 
Version           : winnt:5.5
Platform          : winnt 
Issue type        : kbprb

Last Reviewed: June 3, 1999