XFOR: SNADS Connector Displays Error Because of Incoming SMTP Message
ID: Q196304
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The information in this article applies to:
- Microsoft Exchange Server version 5.5
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SYMPTOMS
========
The SNADS Connector may experience a crash in its LME-SNADS-MEXDIA process,
resulting in a stopped process or a Dr. Watson error message. The message
flow outbound to the host will be stopped at this point in time.
CAUSE
=====
The SNADS connector received an SMTP message with an unexpected character
in the Sender name for its P2 header. For example,
postmaster%g%s@commpany.com.
This results in the stopping of the LME-SNADS-MEXDIA process on the
connector.
RESOLUTION
==========
The next release of the SNADS connector, included in the latest service
pack, correctly parses the Sender name field in the P2 header, and no
longer stops the LME-SNADS-MEXDIA process.
WORKAROUND
==========
To work around this problem, remove the offending message from the SNADS
queue - Outbound from Exchange Server.
STATUS
======
Microsoft has confirmed this to be a problem in Exchange Server version
5.5. This problem has been corrected in the latest U.S. service pack for
Exchange Server version 5.5. For information on obtaining the service pack,
query on the following word in the Microsoft Knowledge Base (without the
spaces):
S E R V P A C K
Additional query words: crash, Dr. Watson, snads, lme-snads-mexdia
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Keywords :
Version : WinNT:5.5
Platform : winnt
Issue type : kbbug
Last Reviewed: August 3, 1999