XFOR: SNADS: Bad Inbody Addresses Cause the Generation of NDRs to Crash Lsdiamex.exe

ID: Q215947

The information in this article applies to:

SYMPTOMS

When you send a message to the Internet through the Microsoft Exchange connectors (SNaDS) with an invalid inbody address, the SNADS connector will attempt to send back a non-delivery report (NDR) to the user and crash while trying to do so. The following messges can be found in the Microsoft Exchange Connector Administrator's log viewer:

LME-SNADS-DIAMEX(002e) 3 00019:The value of the LASTMSGHEADERLINE keyword in the LME-SNADS-DIAMEX section is '/INTERNET'

LME-SNADS-DIAMEX(002e) 4 56155:Foreign ad-hoc recipient: ':user@domain.com'

LME-SNADS-DIAMEX(002e) 2 31200:Exchange Server has returned the condition: 80070057

LME-SNADS-DIAMEX(002e) 2 31201:Microsoft Package ID: Win 32

LME-SNADS-DIAMEX(002e) 2 31203:Extended NT information: The parameter is incorrect.

LME-SNADS-DIAMEX(002e) 2 31081:Cannot create custom Exchange address for user

LME-SNADS-DIAMEX(002e) 2 31200:Exchange Server has returned the condition: 80070057


CAUSE

The user improperly created the inbody address and a NDR was generated because the message was not accepted by Exchange Server. Because of the inbody address, there was not a valid return path for the NDR.


RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Microsoft Exchange Server version 5.5 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp
The English version of this fix should have the following file attributes or later:

Component: Exchange SNADS Connector

File name Version
Lsdiamex.exe 5.5.2543.0



NOTE: If this product was already installed on your computer when you purchased it from the Original Equipment Manufacturer (OEM) and you need this fix, please call the Pay Per Incident number listed on the above Web site. If you contact Microsoft to obtain this fix, and if it is determined that you only require the fix you requested, no fee will be charged. However, if you request additional technical support, and if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support, you may be charged a non-refundable fee.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:
Q154871 Determining If You Are Eligible for No-Charge Technical Support


STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5.

Additional query words: 


Keywords          : 
Version           : winnt:5.5
Platform          : winnt 
Issue type        : kbbug

Last Reviewed: August 3, 1999