XFOR: Tabs Translated to Brackets

ID: Q168533

The information in this article applies to:

SYMPTOMS

When messages sent from Microsoft Mail client include tabs, Microsoft Exchange Client may receive them with the tabs changed to two facing brackets: 

   [ ]

CAUSE

This may be due to insufficient compatibly between Microsoft Exchange Server and Microsoft Mail.

RESOLUTION

To resolve this problem:

1. Open the Microsoft Exchange Server Administrator program 

    Configuration\Connections and double-click the Microsoft Mail
    connector.
2. Click the Interchange tab and then select the "Maximize MS Mail 3.x 
   Compatibility" check box.
3. Stop and restart the MS Mail Connector Interchange and PCTMA services.

4. Send another message to confirm that the tabs are received as spaces or 

   blanks, not as brackets
Additional query words: square blocks. 
Keywords          : kbnetwork kbusage XFOR 
Version           : WinNT:5.0
Platform          : winnt

Last Reviewed: December 23, 1997