XFOR:Migrated PMLs Contain Empty Entries with Resulting Event 1052

ID: Q214838

The information in this article applies to:

SYMPTOMS

The Web 3 Lotus cc:Mail source extractor will migrate Personal Mailing lists during a migration, however, the resulting distribution lists (DLs) in the personal address book (PAB) might not contain any recipients. You will also find the following event 1052 in the application log.

Event Id: 1052
Source: MSExchangeMig
Description:
Unable to add 'Smith' to private Distribution List 'Everyone' for user Smith, John. The address could not be located in the cc:Mail post office.


CAUSE

This behavior is due to an unexpected format of the cc:Mail post office which results in this bug. This may happen if the DL entries are stored in a two-string format such as "Lastname, Firstname."


RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Microsoft Exchange Server version 5.5 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp
The English version of this fix should have the following file attributes or later:

Component: cc:Mail Source Extractor

File name Version
Mlmig32.dll 2543.1



NOTE: If this product was already installed on your computer when you purchased it from the Original Equipment Manufacturer (OEM) and you need this fix, please call the Pay Per Incident number listed on the above Web site. If you contact Microsoft to obtain this fix, and if it is determined that you only require the fix you requested, no fee will be charged. However, if you request additional technical support, and if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support, you may be charged a non-refundable fee.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:
Q154871 Determining If You Are Eligible for No-Charge Technical Support


STATUS

Microsoft has confirmed this to be a problem in Exchange Sever 5.5.


MORE INFORMATION

NOTE: This bug will only occur in the cc:Mail source extractor originally released as part of Web 3. Note that the cc:Mail source extractor is part of the Exchange Migration Wizard program. To determine the version of the Exchange Migration Wizard, follow these steps:

  1. Start the Windows Explorer.


  2. Find the Mailmig.exe file located in the Exchsrvr\Bin directory.


  3. Select the file, and open up the file Properties page.


  4. Select the Version tab. The file version information will be in the format 5.5.XXXX.0. The original Web 3 version of the Exchange Migration Wizard will be 5.5.2521.0


  5. Make sure that you obtain the version listed above.


Additional query words: 


Keywords          : 
Version           : winnt:5.5
Platform          : winnt 
Issue type        : kbbug

Last Reviewed: August 3, 1999